Privacy Policy

Last Updated: May 20, 2024

Welcome to Litsail VPN services provided by Capblock S.L. ("we," "us," or "Litsail VPN"). We take your privacy seriously and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our services.

1. Data Collection

To provide and improve our services, we may collect the following types of information:

Account Information: When you register an account, we may collect your email address and password (stored encrypted).
Payment Information: All payment processing is handled by third-party payment processors (e.g., Apple App Store, Google Play Store). We do not directly store your credit card numbers or bank account information.
Technical Data: To maintain service quality, we may collect non-personally identifiable aggregated data, including bandwidth usage, connection duration, and application version numbers.
Device Information: We may collect general information about your device, such as device model and OS version, for troubleshooting and compatibility optimization.

2. No-Log Policy

We strictly enforce a no-log policy. This means:

We do NOT log your browsing history, visited websites, data content, or DNS queries.
We do NOT log the association between your real IP address and your activity on VPN servers.
We do NOT sell, rent, or share your personal browsing data with third parties.

3. Purpose of Data Use

We use the collected information solely for the following purposes:

To provide, maintain, and improve the VPN service.
To process your subscriptions and transactions.
To send service notifications, technical support responses, and updates.
To prevent fraud, abuse, and security breaches.
To comply with applicable legal and regulatory requirements.

4. Data Storage and Retention

Your personal data is stored on servers located in secure data centers. We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Once your account is deleted or the data is no longer needed, we will take steps to securely delete or anonymize it.

5. Data Sharing and Disclosure

We will not share your personal information with third parties unless:

We have obtained your explicit consent.
To enforce our Terms of Service or protect our rights, property, or safety.
To comply with legal obligations, court orders, or lawful requests from government authorities.
In the event of a merger, acquisition, or asset sale, data may be transferred as part of the assets but will remain subject to this Privacy Policy.

6. User Rights

Under applicable laws (including GDPR and CCPA), you have the following rights:

Right of Access: You have the right to request access to the personal data we hold about you.
Right to Rectification: If your data is inaccurate or incomplete, you have the right to request correction.
Right to Erasure: In certain circumstances, you have the right to request the deletion of your personal data ("Right to be Forgotten").
Right to Restriction of Processing: You have the right to restrict our processing of your data.
Right to Data Portability: You have the right to obtain a copy of the data you provided to us.

To exercise any of these rights, please contact us at info@gfan.io.

7. Children's Privacy

Our services are not intended for minors under the age of 18. If you are a minor, please do not use our services or provide any personal information. If we discover that we have inadvertently collected information from a minor, we will delete it immediately.

8. Changes Notification

We may update this Privacy Policy from time to time. Any material changes will be notified to you via application notifications or website announcements. Your continued use of our services constitutes your acceptance of the revised Privacy Policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Email: info@gfan.io

Company: Capblock S.L.